How it works

Selling on SuperStores NG involves six simple process.
All you have to do is..

 

1. Sign Up

- Create an Account: Register on Superstores.ng by providing your business details and creating a seller account.

- Address Confirmation: We will visit your provided address to verify its authenticity and credibility of your business, even if you don't have a physical store. This is part of our Know Your Customer (KYC) process.

- Email Verification: After confirming your address, you will receive an email verification, and you can start selling on the platform.

 

2. List Your Products

- Add Products: Use our easy-to-use platform to list your products. Provide detailed descriptions, prices, and high-quality images.

- Set Prices: Determine your selling price. Remember, we add a 10% markup (including 7.5% VAT and 2.5% commission fee) to your listed price.

 

3. Manage Orders

- Order Notifications: Receive instant notifications when a customer places an order.

- Order Fulfillment: Prepare the products for delivery. Ensure they pass our quality check before being sent out to our office.

 

4. Delivery

- Bring Orders to Us: Sellers are required to bring their orders to our office for quality check, packaging, and delivery.

- Fast Delivery: Our logistics partners handle the delivery of your products, ensuring they reach customers quickly and safely.

- Track Shipments: Keep track of the progress of the order through our platform..

 

5. Payment Process

- Secure Transactions: Payments are processed securely through our platform.

- Receive Fast Payments: The seller receives payment one day after the order is marked as completed, subject to any unforeseen network or bank issues that may cause delays.

A completed order is one that has no returns or refunds.

 

6. Customer Support

- Assistance: Our dedicated support team is available to assist you with any questions or issues you may encounter.

By following these steps, you can efficiently manage your sales and grow your business on Superstores.ng.